Client: Regence
Industry: Health Insurer
Elements: Workplace Services + Health and Wellness
The Challenge
Understanding the business needs of Regence:
Regence, a leading health care organization in the Northwest & Intermountain United States, noticed significant and rising spending on health costs for its employees. The company held the view that this was mostly due to sedentary behaviors and poor eating habits. The company decided to create a new company culture focused on health, including a comprehensive benefits package, that includes holistic wellness programs focusing on improving nutrition, physical activity, stress management and worklife balance.
Sodexo Services for Regence:
A dedicated organization
A full time account manager supported by competence centers.
A large scope of services
Staff restaurant, coffee/breakfast, vending, and catering.
Coordinated services in four states
On-site cafes and vending services in: Idaho, Oregon, Washington and Utah.
The Solution
Sodexo conducted an analysis of the locations and proposed the following solutions:
- Implementing the "Your Health Your WaySM" program to promote healthier eating
- Creating special discounted healthy meal options
- Offering healthier options in vending machines
- Educating people about healthy foods and enable them to make the right choices
- Providing a dedicated management team
- Focusing on new staffing
- Developing new marketing materials and promotional offers
- Rethinking and engineering menu options
Sodexo implemented an innovative program to support Regence in creating a culture of health
- Increased number of healthy food transactions
- Increase in employee satisfaction
- Supported Regence in their award winning "Snack Attack" program
- Sodexo and Regence developed a partnership based on trust, commitment and understanding
- Food program quality- 9
- Results Value for service- 10
- Meeting overall needs- 10
- Meeting financial goals- 8
- Overall satisfaction- 9
- Would recommend Sodexo- 9
- Rated on a scale of 1 (low) to 10 (high)